Current Openings

Position Summary:

The Human Resources Administrator will be responsible for supporting all aspects of HR operations including recruitment, onboarding, employee records, policy compliance, and general administrative duties. The ideal candidate will have strong organizational skills, excellent interpersonal abilities, and a passion for helping others succeed.

Key Responsibilities:

• Manage employee records and maintain HR databases
• Coordinate recruitment processes including job postings, interviews, and background checks
• Oversee new hire onboarding and orientation
• Assist with benefits administration and employee inquiries
• Ensure compliance with labor laws and company policies
• Support performance management and training initiatives
• Prepare reports, letters, and other HR-related documents
• Provide general administrative support to the HR department and management

Qualifications:

• High school diploma or equivalent required; associate or bachelor’s degree in HR or Business preferred
• 1–2 years of experience in HR or office administration is an asset
• Familiarity with employment laws and HR best practices
• Strong communication, organization, and time-management skills
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Ability to maintain confidentiality and handle sensitive information

Job Type: Full-time

Work Schedule: Monday to Friday, 9:00 AM – 5:00 PM

Compensation: Competitive salary based on experience

Application Deadline: Open until filled

How to Apply:

Interested candidates are invited to email their resume and a brief cover letter to palki12@yahoo.com with the subject line “HR Administrator Application – [Your Name]”.

Job Title: Account Manager

Position Summary:

We are seeking a proactive and results-driven Account Manager to join our team. This role is responsible for managing key client accounts, maintaining strong customer relationships, and identifying new business opportunities. The ideal candidate will have excellent communication skills and a strong background in sales or client service.

Key Responsibilities:

• Develop and maintain long-term relationships with key accounts
• Serve as the main point of contact for client inquiries and issue resolution
• Prepare proposals, contracts, and account documentation
• Monitor account performance and identify opportunities for growth
• Coordinate with internal teams to ensure timely and successful delivery of solutions
• Maintain accurate records of client interactions and transactions

Qualifications:

• Associate or Bachelor’s degree in Business, Marketing, or a related field preferred
• Previous experience in account management or customer service
• Excellent interpersonal and problem-solving skills
• Strong organizational and multitasking abilities
• Proficiency in Microsoft Office and CRM tools

Job Type: Full-time
Work Schedule: Monday to Friday, 9:00 AM – 5:00 PM
Compensation: Competitive salary based on experience
Application Deadline: Open until filled

How to Apply:

Send your resume and a brief cover letter to palki12@yahoo.com with the subject line “Account Manager Application – [Your Name]”.

Job Title: Customer Specialist

Position Summary:

We are hiring a friendly and detail-oriented Customer Specialist to join our customer support team. You’ll be responsible for assisting clients with service inquiries, resolving concerns, and ensuring a high level of satisfaction with every interaction.

Key Responsibilities:

• Respond to customer inquiries in person, via phone, or email
• Provide product and service information to clients
• Handle and resolve customer complaints efficiently and professionally
• Process payments, refunds, and paperwork accurately
• Maintain up-to-date customer records
• Collaborate with internal departments to meet customer needs

Qualifications:

• High school diploma or equivalent; further education is an asset
• Prior experience in customer service or front desk roles preferred
• Excellent communication and interpersonal skills
• Strong attention to detail and problem-solving abilities
• Multilingual abilities are a plus (especially Bengali, Spanish, or Hindi)

Job Type: Full-time
Work Schedule: Monday to Saturday, shifts may vary
Compensation: Based on qualifications and experience
Application Deadline: Open until filled

How to Apply:

Send your resume and a short cover letter to palki12@yahoo.com with the subject line “Customer Specialist Application – [Your Name]”.

Job Title: Direct Mail Administrator

Position Summary:

We are looking for a highly organized Direct Mail Administrator to manage all aspects of our mailing campaigns. This role is ideal for someone who thrives in detail-oriented environments and can coordinate logistics and printing for promotional materials.

Key Responsibilities:

• Plan, execute, and manage direct mail campaigns
• Coordinate with printers and mailing vendors
• Ensure quality control of printed materials
• Maintain mailing lists and customer databases
• Track campaign performance and generate reports
• Handle administrative and filing tasks related to marketing efforts

Qualifications:

• High school diploma or equivalent; college education preferred
• Experience with direct mail or marketing administration is an asset
• Basic computer proficiency, especially in MS Excel
• Excellent attention to detail and organizational skills
• Ability to manage multiple tasks and meet deadlines

Job Type: Full-time or Part-time
Work Schedule: Flexible, Monday to Friday
Compensation: Commensurate with experience
Application Deadline: Open until filled

How to Apply:

Please submit your resume and a brief cover letter to palki12@yahoo.com with the subject line “Direct Mail Administrator Application – [Your Name]”.

Palki Travels & Multi Services, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.